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Privacy Policy

1. Data Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in the privacy policy below.

Data Collection on this Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Information on the Responsible Party” in this privacy policy.

How do we collect your data?
Your data is collected when you provide it to us, for example, by entering information in a contact form.
Other data is collected automatically or with your consent when visiting the website through our IT systems. This primarily includes technical data (e.g., browser, operating system, or time of page access), collected automatically as soon as you enter the site.

What do we use your data for?
Some data is needed to ensure error-free provision of the website. Other data may be used to analyze user behavior. If contracts can be initiated or concluded via this website, transmitted data will also be processed for offers, orders, or inquiries.

What rights do you have regarding your data?
You have the right to receive free information about origin, recipient, and purpose of your stored personal data at any time. You may request rectification or deletion of this data. If you consented to processing, you may revoke consent at any time. You may also request restriction of processing. Additionally, you have the right to lodge a complaint with a supervisory authority.

Analysis Tools and Tools from Third Parties

When visiting this website, your browsing behavior may be statistically analyzed. This happens mainly through analysis tools. Further details are available below in this privacy policy.

2. Hosting

Strato

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin ("Strato"). When you visit our website, Strato collects various log files including your IP address. Further details: Strato Privacy Policy.

The use of Strato is based on Art. 6 (1)(f) GDPR (legitimate interest in reliable website provision). Where consent applies, processing is based on Art. 6 (1)(a) GDPR and §25 (1) TDDDG. Consent can be revoked at any time.

Data Processing Agreement

We have concluded a DPA with Strato, ensuring data is processed in compliance with our instructions and GDPR requirements.

External Hosting

This website is externally hosted. Data collected is stored on our host’s servers (e.g., IP addresses, inquiries, metadata, contract data, contact details, names, log data). The purpose: contract performance (Art. 6 (1)(b) GDPR) and reliable, secure, and efficient operations (Art. 6 (1)(f) GDPR). Where consent applies, Art. 6 (1)(a) GDPR and §25 (1) TDDDG apply.

Host in use:
HubSpot, Inc.
25 First Street, 2nd Floor,
Cambridge, MA 02141

3. General Information and Mandatory Disclosures

Data Protection

We treat your personal data confidentially, in compliance with legal data protection regulations and this privacy policy. Note: data transmission via Internet may contain security gaps (e.g., email communication).

Information on the Responsible Party

Good CX
Camino de los Fusilados, Ruta 70
15400 Departamento de Canelones
Uruguay

Phone: +49 (0) 176 960 44 260
Email: oh@good-cx.de

Storage Duration

Data is kept until the purpose of processing ceases. If deletion is requested or consent is revoked, data will be deleted unless legal retention obligations (e.g., tax) apply. Deletion then occurs once obligations expire.

Legal Basis of Processing

  • Consent: Art. 6 (1)(a) GDPR
  • Contractual obligation: Art. 6 (1)(b) GDPR
  • Legal obligation: Art. 6 (1)(c) GDPR
  • Legitimate interest: Art. 6 (1)(f) GDPR

Recipients of Data

We share data with external processors only as required by contract, law, or legitimate interest, always in compliance with GDPR.

Rights

  • Revoke consent any time
  • Right to object (Art. 21 GDPR) – general processing and direct marketing
  • Lodge complaint with supervisory authority
  • Right to data portability
  • Right to information, correction, deletion, or restriction of processing

Objection to Advertising Emails

Use of contact data published under the legal notice obligation for unsolicited advertising is prohibited. Legal action is reserved in case of spam or unauthorized marketing.

4. Data Collection on this Website

Cookies

Our websites use cookies (session and permanent). Necessary cookies are used for certain functions; other cookies for analysis and advertisement. Necessary cookies – Art. 6 (1)(f) GDPR. Consent cookies – Art. 6 (1)(a) GDPR and §25 TDDDG.

You can configure your browser to accept, block, or automatically delete cookies. Functionality of the site may be limited without cookies.

Contact Form

If you contact us via the contact form, your input including personal contact information is stored for processing your inquiry and possible follow-ups. Basis: Art. 6 (1)(b) GDPR (contracts), Art. 6 (1)(f) GDPR (legitimate interest) or Art. 6 (1)(a) GDPR (consent).

Email, Telephone or Fax

If you contact us by these methods, your data will be stored to handle your inquiry. Rules and legal bases are the same as those for the contact form. Data remains until deletion is requested, consent revoked, or the purpose ceases.

Source: www.e-recht24.de